Refund Policy
Customers purchasing from Skincare Essentials receive clear return, exchange, and refund options under the terms below.
Thirty-Day Return and Exchange Window
Customers of Skincare Essentials may ask for an eligible return or exchange for any reason during the 30 days following delivery.
Begin the request by emailing support@skincareessentialsedit.shop; please wait for approval and return instructions before sending the item.
No-Reason Return Exclusions
Customized or personalized goods, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for a no-reason return.
These exclusions never reduce a customer’s rights when an item is damaged, defective, incorrect, missing, or otherwise protected by applicable law.
Who Pays for the Return
Skincare Essentials pays the return shipping for every approved no-reason return or exchange and will provide a prepaid label or an equivalent free return arrangement.
The same store-paid shipping rule applies when an item is damaged, defective, incorrect, incomplete, or otherwise affected by a verified quality problem.
Before and After Shipment
Cancellation is available only before the order ships. A shipped order must instead be handled through the Refund Policy procedures.
The default return destination is 2036 Sundown Ln, Fort Wayne, Indiana, 46808, United States. Do not send an item there until Skincare Essentials confirms the authorization and instructions.
When Approved Funds Are Returned
Approved refunds are returned only to the original payment method and must arrive within 5-10 business days.
Store Contact Record
Legal business name: Skincare Essentials
Storefront name: Skincare Essentials
Customer care email: support@skincareessentialsedit.shop
Customer care phone: 512-587-0059
Mailing and return address: 2036 Sundown Ln, Fort Wayne, Indiana, 46808, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))